Many organisations conduct Root Cause Analysis (RCA) only to “close” incidents-not to prevent recurrence. This 4-hour implementation-focused course equips professionals with the mindset, techniques, and practical tools needed to distinguish true root causes from superficial explanations.
Through structured modules, real-world case studies (Toyota recall, Boeing 737 MAX, BP Texas City, Knight Capital), and guided walkthroughs, learners develop the ability to avoid blame-based conclusions, recognise cognitive biases, apply 5 Whys and Fishbone correctly, and design corrective and preventive actions that actually work.
This course bridges audit, operations, compliance, and risk functions—ensuring RCA outputs stand up to regulatory and management scrutiny.
Why this Course?
Most RCAs fail because they stop at “human error,” “process gap,” or “training required.” Superficial analysis leads to repeat audit findings, recurring incidents, and declining management credibility.
Organisations need professionals who can conduct structured, unbiased, and system-focused RCA-not documentation-driven exercises.
What You’ll Learn
- Root cause vs symptom-clear practical distinction
- Why RCAs fail and how to avoid blame-based analysis
- Cognitive biases that distort investigations
- Correct application of 5 Whys, Fishbone & process mapping
- Separating immediate, contributing & systemic causes
- Designing corrective vs preventive actions
- Avoiding cosmetic fixes and training-only solutions
- Applying RCA across audit, compliance, operations & service failures
- Converting RCA into sustainable control improvement
Who Should Enroll
- Risk & GRC professionals
- Internal audit teams
- Operations & quality managers
- Compliance & incident investigation teams
- BFSI, healthcare, manufacturing professionals
- Managers responsible for resolving audit findings
Course Format & Duration
- 4 hours of expert-led video modules
- Practical walkthroughs & real case illustrations
- Downloadable RCA templates & action quality checklist
- Certificate of Completion included
- Beginner to Practitioner level
Why This Course Is Unique
- Focuses on behavioural and structural causes—not theory
- Uses real global case failures for practical insight
- Avoids framework overload, simple, implementable tools
- Strong emphasis on corrective & preventive action quality
- Designed for real-world audit and regulatory environments
Enrollment Link
Stop closing issues-start preventing them.
Upgrade your Root Cause Analysis skills and strengthen risk credibility across your organisation.