Storytelling Style – What We Learned When We Took COSO ERM Seriously

We used to think risk was a compliance thing. Something legal handled. Something we’d talk about once a year.

Until we had a product launch flop — not because of the product, but because of a risk we didn’t see coming: supply chain delays from a regulatory change.

No one had flagged it. No one was assigned to monitor it. It just… happened.

That was our wake-up call. And it led us to COSO ERM.

Risk Isn’t the Enemy — It’s the Lens

COSO taught us something simple: every strategic goal includes risk.

Growth isn’t risk-free. Innovation isn’t risk-free. Scaling isn’t risk-free.

But most importantly, COSO showed us that risk doesn’t mean don’t do it — it means do it smarter.

COSO Helped Us Rebuild — Strategically

We stopped thinking of risk as a box to tick and started using COSO’s five components to drive every team meeting:

  • Governance & Culture – We created a leadership dashboard that included risk alongside revenue.

  • Strategy & Objective-Setting – Every new goal now includes a risk mapping session.

  • Performance – We built performance metrics that track potential threats, not just outcomes.

  • Review & Revision – Our quarterly reviews now include a “What did we miss?” section.

  • Communication – Everyone from interns to execs now sees risk reports in plain language.

It wasn’t perfect at first. But it gave us a common language — and it started to shift our culture.

Before vs. After COSO

  • Before COSO
    Risk was a siloed report
  • Goals were set without real scenario planning
  • Communication during crises was chaotic
  • Teams didn’t know what “risk appetite” meant

After COSO

  • Risk became part of strategy discussions
  • KPIs were risk-adjusted
  • Reporting was simplified and shared
  • We made decisions faster, with more confidence

It’s More Than a Framework — It’s a Filter

Now we use COSO to:

  • Evaluate new markets

  • Shape hiring and training around risk culture

  • Link ESG strategy to enterprise goals

  • Stay alert to cybersecurity and data governance issues

We’re still growing. But we’re doing it with fewer surprises and stronger alignment.

A Course That Actually Helped

We knew we weren’t going to absorb COSO from a 100-page PDF. So we tried the 1.5-hour COSO ERM course from Smart Online Course + Risk Management Association of India.

It broke it down like this:

  • What COSO is (without the fluff)

  • How to apply it to your role

  • Real examples (like ours!)

  • Certificate + resources we still use today

Final Thought: Don’t Wait for a Wake-Up Call

We learned the hard way that risk can derail you — unless you’re ready.

COSO ERM didn’t just help us recover. It helped us reimagine how we grow, lead, and learn as a team.

You don’t need to be perfect. Just be prepared.

Check out the course here

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