BFSI Impact: Guidewire India on AI, GCCs & DevSummit 2026

BFSI Impact: Guidewire India on AI, GCCs & DevSummit 2026

The BFSI Impact Series continues to track the people and platforms shaping banking, financial services, and insurance in India, and this edition turns the spotlight on Guidewire DevSummit 2026. Held on May 13, 2026 at the Sheraton Grand in Whitefield, Bengaluru, DevSummit brings together more than 3,000 developers along with global leadership for a scale of event that Guidewire has not previously hosted in India. As part of its coverage, The Insurance Times, one of the industry’s longest running publications at 46 years, is set to feature a joint podcast conversation with two senior Guidewire leaders, moderated by Assistant Editor Yukti Agarwal.

The conversation brings together Mohammed Anzy S, VP and Managing Director of Guidewire India, and Diego Devalle, Chief Product Development Officer at Guidewire, for a wide ranging discussion spanning technology, artificial intelligence, Global Capability Centres, policy, ecosystem building, and talent development. For BFSI professionals tracking how India’s technology and insurance sectors intersect, the themes set out for this conversation offer a useful lens into where the industry conversation is headed in 2026.

Why This Conversation Matters for BFSI

Guidewire is the platform used by more than 540 insurers across over 50 countries to run their property and casualty operations, and a significant share of that global platform is engineered out of India, even though Guidewire does not itself serve the Indian insurance market directly. This build here, deploy globally model makes the DevSummit conversation particularly relevant to Indian BFSI and risk professionals, since it reflects how deeply Indian engineering talent is now embedded in the infrastructure that powers insurance operations worldwide, without that talent working on a domestic insurance product.

What the Conversation Will Explore

Based on the discussion framework set for this podcast, the conversation is structured across seven broad segments, each touching a theme relevant to BFSI technology leaders.

DevSummit and Guidewire India. The opening segment looks at what hosting DevSummit at this scale in India signals for Guidewire India and for the wider technology and insurtech ecosystem in the country.

Building from India for the world. This segment examines how the model of engineering globally deployed software from an India base shapes engineering culture, ambition, and the nature of the work Indian teams take on, including a discussion of where Indian engineers are seen to be at their most distinctly capable within complex global platforms.

GCCs and India’s tech ecosystem. With India now home to more than 1,700 Global Capability Centres, this segment addresses what separates a GCC that genuinely innovates from one that functions purely as a cost centre, and whether GCCs are realistically positioned to take on more end to end product ownership rather than remaining component focused delivery units.

AI in insurance, from hype to practice. This is one of the more substantive segments, covering Guidewire’s approach to responsible AI deployment in a domain where an incorrect AI driven decision can mean a wrongly denied claim or a mispriced risk. It also touches on agentic AI, the ability for insurers to build and deploy custom AI agents suited to their specific operational context, and the practical challenge of acting on the large volume of unstructured data that exists across adjuster notes, medical reports, broker correspondence, and inspection photographs.

Technology, policy, and the Indian insurance landscape. This segment addresses what needs to change from a pure technology standpoint, covering platforms, data infrastructure, and core systems, to support India’s stated vision of insurance for all by 2047, along with a discussion of how Indian insurance regulation is evolving on technology adoption.

Developer ecosystem and next generation talent. This segment draws on Anzy’s earlier experience founding SAP’s first in-house accelerator, SAP Startup Studio, to explore how that experience shapes his approach to building an internal innovation culture within Guidewire India today.

Global perspective and closing. The conversation closes with a look at lessons from Guidewire’s experience across US, European, and APAC markets that may not yet be fully absorbed in markets like India, along with a forward look at what success could mean for India’s insurtech ecosystem by 2031.

A further set of reserve questions, to be used if time permits, extends into areas such as claims processing and AI, cybersecurity for platforms holding sensitive data across hundreds of insurers, parametric insurance, and the pathway to extending insurance coverage to India’s large uninsured and rural population.

The BFSI Relevance Beyond Insurtech

For risk and BFSI professionals, several threads in this conversation extend well beyond insurance technology alone. The discussion around responsible AI deployment in a high stakes domain speaks directly to the broader conversation happening across banking and NBFC risk functions about how to govern AI decisioning without introducing new forms of model, operational, or reputational risk. Similarly, the questions around cybersecurity for a platform holding sensitive data for hundreds of institutions globally mirror the same third party and vendor risk concerns that banks and NBFCs increasingly have to manage as they rely more heavily on external technology platforms.

The GCC related segments are also worth close attention for BFSI leaders, given how many banks, insurers, and NBFCs in India now operate or are considering their own Global Capability Centre models. The question of what allows a GCC to move from a cost centre to a genuine centre of product ownership and innovation is one that extends well beyond Guidewire’s own experience.

Build This Capability with RMAI

The themes running through this DevSummit conversation, responsible AI governance, third party and platform cybersecurity risk, and technology driven transformation in financial services, map closely to core areas of risk capability building. RMAI’s Online Certificate Course in AI Risk Management equips professionals to identify, assess, and govern AI systems using globally recognised frameworks, directly relevant to the responsible AI and agentic AI themes discussed in this conversation.

For professionals focused on the platform and vendor security angle raised around cybersecurity for large scale insurance technology platforms, the Online Course on Cyber Security and Technology Risk Management in Banking builds governance level understanding of vendor, cloud, and access risk.

Given the discussion on GCCs and the operational maturity needed to move from delivery to innovation, the Online Certificate Course in Enterprise Risk Management offers a useful grounding in the organisation wide risk thinking that underpins that transition.

To explore the full range of programmes covering emerging technology, credit, market, and enterprise risk, visit RMAI’s complete suite of risk management courses or the risk management courses page for a programme matched to your team’s needs.

Conclusion

Guidewire DevSummit 2026 and the accompanying podcast conversation with Mohammed Anzy S and Diego Devalle bring together several threads that matter well beyond insurtech, spanning AI governance, GCC maturity, cybersecurity, and India’s broader ambitions for technology led financial inclusion. As the BFSI Impact Series continues to track these conversations, the themes set out for this discussion offer a preview of the questions Indian BFSI leaders will need to keep engaging with through 2026 and beyond, regardless of whether their own institution builds insurance software or simply relies on platforms that do.

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RMA INDIA

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