Dark Patterns in the Insurance Industry: Challenges, Consumer Protection and the Road Ahead

Executive Summary Digital transformation has revolutionised the insurance industry by making products more accessible, simplifying policy issuance, and enabling faster customer onboarding. Online insurance aggregators, insurer websites, mobile applications, digital intermediaries, and embedded insurance have significantly improved customer convenience. However, Read More …

Online Course on Bancassurance: Business Models, Sales Strategy & Compliance

Bancassurance

Bancassurance is a critical revenue driver for banks, but success depends on more than just product availability. It requires structured customer conversations, strong need analysis, disciplined follow-ups, and strict compliance with regulatory expectations. This 7-hour practical course on Bancassurance: Business Models, Read More …